Privacy Policy

Privacy Policy

Last updated: July 2026

At Craftale Porcelain Studio, we value the privacy of our visitors and customers. This Privacy Policy explains what information we collect when you visit our website or make a purchase, how we use that information, and how we protect it.

Information We Collect

When you use our website, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order information

  • Payment-related information

  • Technical information related to your use of the website (such as IP address, browser type, cookies, and device information)

Please note that your payment card details are never stored by Craftale. All payment transactions are processed securely through trusted third-party payment providers.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and user experience

  • Comply with legal obligations

  • Send newsletters, promotions, or product announcements (only with your consent)

Sharing of Information

We do not sell, rent, or share your personal information with third parties for commercial purposes.

Your information may only be shared with:

  • Shipping companies for order delivery

  • Payment service providers for secure payment processing

  • Government authorities or other parties when required by law

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

  • Analyze website performance

  • Remember your preferences

  • Improve your shopping experience

You can disable cookies at any time through your browser settings.

Data Security

We take appropriate technical and organizational measures to protect your personal information. However, please note that no method of data transmission over the internet can be guaranteed to be completely secure.

Newsletter

If you subscribe to our newsletter, we may occasionally send you updates about new collections, product launches, events, and news from Craftale.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Your Rights

If you are located in Türkiye, your personal data is processed in accordance with the Turkish Personal Data Protection Law (Law No. 6698 – KVKK).

You have the right to:

  • Learn whether your personal data is being processed

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where applicable

  • Object to certain processing activities

  • Exercise your rights under applicable data protection laws

To exercise any of these rights, please contact us using the details below.

Contact

Craftale Porcelain Studio

Email: info@craftaleporcelain.com

You can also contact us anytime through our Contact page.